The Program Coordinator will supervise anywhere from 2 4 units and have 24 hour responsibility for all issues concerning the residents of their respective units. Provide in service training to all unit staff, both in the unit specific orientation and the facility wide orientation for Mental Health Technician (MHT) in response to evolving standards of quality and regulator

Schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical d

Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing

Serves as the subject matter expert overseeing and directing a team responsible for care coordination activities, routinely assessing and monitoring member status, needs and progress. Accountable for leadership, education, and supporting execution of strategic direction for clinical operations. Ensures quality of care meets or exceeds regulatory standards and requirements

This role is a part of the population health leadership team and is responsible for leadership and oversight of effective implementation management and operational performance related to Value Based Care Contracts with Federal (CMS) and Commercial (ex. Humana, Aetna) payers. Acts as the operational lead to ensure that all state, federal, and contractual requirements are i

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of

Leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high qua

The Patient Access Rep III is responsible for all aspects of the patient registration process verifying patient identity, selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying/entering the patient's

Conducts data gathering, verification and analysis of practitioner applications and credentials for medical staff and affiliate appointment and privileges through both the Initial and Reappointment Application process. Responsible for maintaining all credentials files either in paper or electronic format, and maintains data in system wide database. Associates degree prefe

Under the direct supervision of a Pharmacy Team Coordinator, the pharmacy prior authorization coordinator (PAC) is responsible for supporting the Pharmacy Department's day to day operations for the call center and prior authorization cases for all lines of business (Medicaid, Medicare, Exchange and Commercial). At a minimum, the PAC provides knowledgeable and courteous cu

The Healthcare Data Analyst provides data analysis support to the customer by assisting with the development of reports and/or dashboards (via data mining and summarization) to monitor program and operational performance. Promotes self service analytics for customer adoption, understanding and use of data. Supports design of programmatic analyses and reporting capabilitie

Manages staff and provides on site supervision for daily operations, coordination of work, quality and service issues. Provides patient care staff assignments, coordinates quality improvement activities, resolution of customer service issues, resource utilization, and liaison activities in support of facility administrators. Serve as a resource to staff to ensure the qual

Assumes responsibility, accountability and leadership for the daily operations including coordination of work, quality, and service. First line supervisor in the Department of Medical Care Management for assigned site/function. Facilitates the work of assigned team members. Provides a leadership role in ongoing case manager competency assessment, needs identification and

Build relationships with patients, physicians and co workers by providing "world class" service and is the first point of contact, ambassador and concierge for 200 patients. Utilize sales skills to retain patients in the practice and to acquire new patients after the initial enrollment period. Maintain superior patient provider relationships and the highest quality of car

Leads, directs and manages cardiac service lines with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high qual