Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

The solutions architect proactively and holistically leads and supports EA activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including applications, technologies, processes, and information), shared infrastructure services, and shared application services. Serves as Infrastructure Services liaison betwee

Assists the leader(s) with daily operations, coordination of work, quality and service, achievement of operating center goals and objectives, customer satisfaction, and in meeting regulatory requirements through providing technical expertise within assigned area. Serves as technical resource for other team members through participation in quality control and improvement/e

Responsible for day to day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in depth business / clinical and application knowledge and experience. Perform

Responsible for day to day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in depth business / clinical and application knowledge and experience. Perform

Coordinate and monitor the scrum process from initiation through delivery. Serve as liaison between the product owner, development team, and management in order to ensure that all targets and requirements are met. Ensure that team members understand project objectives. Maintain product backlog and release plan and facilitate productivity by setting up meetings and removin

General Information Technology work involves managing or performing work across multiple areas of an organization's overall IT Platform/Infrastructure including analysis, development, and administration of IT Systems Software, Hardware, and Databases Data & Voice Networks Data Processing Operations End User Technology & Software Support Conducts cost/benefit analyses for

The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Inter

Responsible for day to day support and optimization of software applications, to include builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluates software releases and / or new products and gives recommendations to optimize processes and decrease expenses. Possesses in depth business / clinical and application knowledge and experience. Perf

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, effici

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, effici

Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems,